Welcome to Jacket Uniforms (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you use our website www.jacket.wanneroouniforms.com.au
(“Site”) and place orders through our online store.
1. Who We Are
Business Name: Jacket Uniforms (or whatever is the legal entity)
2. What Information We Collect
When you interact with our Site, particularly to make a purchase, request support, or subscribe to communications, we may collect:
Identity Data: First name, last name, username or similar identifier.
Contact Data: Billing address, shipping address, email address, phone number.
Transaction Data: Details of products you purchase, date, time, order history.
Payment Data: Payment method (credit/debit card, PayPal, etc.), transaction records. Note: Sensitive payment data is handled via third party gateways; we do not store full credit card numbers in our systems.
Technical Data: IP address, browser type and version, device information, operating system.
Usage Data: How you use our site, pages visited, time spent, interaction.
Marketing & Communication Data: Preferences for communications; whether or not you agree to receive marketing content.
3. How We Use Your Information
We may use your information for purposes such as:
To process your orders, deliver products, and provide customer service.
To manage your account, verify identity, and handle returns or exchanges.
To send order confirmations, shipping and delivery updates.
To respond to inquiries, feedback and complaints.
To send you promotional offers or newsletters if you opt in.
To analyze and improve our website, products, and services.
To comply with legal obligations (tax, accounting, consumer protection laws).
To detect, prevent and address fraud, security, or technical issues.
4. Legal Basis for Processing (Australia & International Laws)
Because your business operates in Australia, you need to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We process your information to perform a contract (for your orders).
Consent: you consent when you provide your details (e.g. for marketing).
Legitimate interests: for example improving services, detecting fraud.
Compliance with legal obligations.
If you are in another jurisdiction (e.g. the EU), you may have additional rights under GDPR, etc.
5. Sharing Your Information
We may share your personal information with:
Payment processors (e.g. Stripe, PayPal).
Shipping and delivery partners to fulfill your orders.
Third party service providers: hosting, email marketing, analytics.
Law enforcement or government authorities, if required by law.
Our affiliates or contractors, as needed to perform operations.
We do not sell your personal information to third parties for their marketing use.
6. Cookies & Tracking Technologies
We use cookies and similar technologies:
To manage your session (login, cart, preferences).
To analyze site traffic (Google Analytics, etc.).
To improve the user experience.
For marketing & advertising purposes (if applicable).
You can control cookies via your browser settings. Disabling some cookies may affect functionality (e.g. keeping items in the cart, remembering preferences).
7. Data Retention
We retain your personal information:
As long as needed to fulfil the purposes for which it was collected (e.g. to deliver your orders, provide customer service).
As required by laws to satisfy tax, accounting, or other legal obligations.
If you ask us to delete your data (and there’s no legal requirement to retain it), we will do so.
8. Your Rights
Depending on your location:
Access your data: you have the right to obtain the personal data we hold about you.
Correction: update or correct your information.
Deletion: request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications.
Object or restrict certain processing (e.g. profiling, direct marketing).
To exercise these rights, contact us at [Contact Email].
9. Security
We take reasonable steps to protect your data, including:
Using SSL/TLS encryption on the website.
Secure payment processing via PCI-compliant gateways.
Restricting access to personal data to staff who need it.
Regular security reviews and updates.
10. International Transfers
If we transfer your data outside Australia (or outside your country), we ensure that:
Appropriate safeguards are in place (e.g. data-transfer agreements, standard contractual clauses).
The recipient country has adequate privacy protections.
11. Children
Our Site is not intended for use by children under 16 (or appropriate age per local law).
We do not knowingly collect personal data from children without parental or guardian consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.
If changes are significant, we may give notice via email or prominent notice on our Site.
13. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our handling of your data, you can reach us:
Email: info@wanneroouniforms.com.au
Phone: (08) 9408 0297
elcome to Jacket Uniforms (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you use our website www.jacket.wanneroouniforms.com.au
(“Site”) and place orders through our online store.
1. Who We Are
Business Name: Jacket Uniforms (or whatever is the legal entity)
2. What Information We Collect
When you interact with our Site, particularly to make a purchase, request support, or subscribe to communications, we may collect:
Identity Data: First name, last name, username or similar identifier.
Contact Data: Billing address, shipping address, email address, phone number.
Transaction Data: Details of products you purchase, date, time, order history.
Payment Data: Payment method (credit/debit card, PayPal, etc.), transaction records. Note: Sensitive payment data is handled via third party gateways; we do not store full credit card numbers in our systems.
Technical Data: IP address, browser type and version, device information, operating system.
Usage Data: How you use our site, pages visited, time spent, interaction.
Marketing & Communication Data: Preferences for communications; whether or not you agree to receive marketing content.
3. How We Use Your Information
We may use your information for purposes such as:
To process your orders, deliver products, and provide customer service.
To manage your account, verify identity, and handle returns or exchanges.
To send order confirmations, shipping and delivery updates.
To respond to inquiries, feedback and complaints.
To send you promotional offers or newsletters if you opt in.
To analyze and improve our website, products, and services.
To comply with legal obligations (tax, accounting, consumer protection laws).
To detect, prevent and address fraud, security, or technical issues.
4. Legal Basis for Processing (Australia & International Laws)
Because your business operates in Australia, you need to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We process your information to perform a contract (for your orders).
Consent: you consent when you provide your details (e.g. for marketing).
Legitimate interests: for example improving services, detecting fraud.
Compliance with legal obligations.
If you are in another jurisdiction (e.g. the EU), you may have additional rights under GDPR, etc.
5. Sharing Your Information
We may share your personal information with:
Payment processors (e.g. Stripe, PayPal).
Shipping and delivery partners to fulfill your orders.
Third party service providers: hosting, email marketing, analytics.
Law enforcement or government authorities, if required by law.
Our affiliates or contractors, as needed to perform operations.
We do not sell your personal information to third parties for their marketing use.
6. Cookies & Tracking Technologies
We use cookies and similar technologies:
To manage your session (login, cart, preferences).
To analyze site traffic (Google Analytics, etc.).
To improve the user experience.
For marketing & advertising purposes (if applicable).
You can control cookies via your browser settings. Disabling some cookies may affect functionality (e.g. keeping items in the cart, remembering preferences).
7. Data Retention
We retain your personal information:
As long as needed to fulfil the purposes for which it was collected (e.g. to deliver your orders, provide customer service).
As required by laws to satisfy tax, accounting, or other legal obligations.
If you ask us to delete your data (and there’s no legal requirement to retain it), we will do so.
8. Your Rights
Depending on your location:
Access your data: you have the right to obtain the personal data we hold about you.
Correction: update or correct your information.
Deletion: request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications.
Object or restrict certain processing (e.g. profiling, direct marketing).
To exercise these rights, contact us at [Contact Email].
9. Security
We take reasonable steps to protect your data, including:
Using SSL/TLS encryption on the website.
Secure payment processing via PCI-compliant gateways.
Restricting access to personal data to staff who need it.
Regular security reviews and updates.
10. International Transfers
If we transfer your data outside Australia (or outside your country), we ensure that:
Appropriate safeguards are in place (e.g. data-transfer agreements, standard contractual clauses).
The recipient country has adequate privacy protections.
11. Children
Our Site is not intended for use by children under 16 (or appropriate age per local law).
We do not knowingly collect personal data from children without parental or guardian consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.
If changes are significant, we may give notice via email or prominent notice on our Site.
13. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our handling of your data, you can reach us:
Email: info@wanneroouniforms.com.au
Phone: (08) 9408 0297